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PRESS RELEASE
The Integrity News

Vol. XII No. 17
ISSN 1081-2717
May 20, 2003


InfoWorld
May 12, 2003 (pgs. 28-31)

How Much
Monitoring
Is Enough ?

"We will be watching every key they type, every link they click" --- from the  advertisement of a popular workstation  snooping tool.

Editor's Note:

Unfortunately, every new technology seems to  be misused. Internet-connected workstations have done the most in recent years to increase company productivity and keep costs down.

"Being nosy can be good for business. Although workplace privacy is a hot-button issue for many unions and employee rights groups, there are many  legitimate reasons for an organization to want to know what's happening on its computers."

"From industrial espionage, to sabotage, and  workplace harassment suits, it's not hard to  understand the strong financial incentives for  keeping tabs on employees' workstations."

"The statistics can be frightening. According to a national market research firm, 30-40 % of  Internet activity at work is not work-related.   Seventy percent of all Internet pornography  views occur during work hours."

"There are various reasons for businesses to  restrict non-business Internet use, ranging from  productivity concerns to workplace liability issues.   So, businesses are placing limits on how their  employees use the Internet."

"The American Management Association says  that more than 75% of U.S. businesses monitor  their employees' Internet use, phone calls,  correspondence, and activity. Email is stored  by 47% of companies for later review."

"For most companies, the question isn't whether  to monitor employee activity, but how best to go  about it. Courts have repeatedly ruled that  companies have the right to monitor employee  activities while they're at work."

"Many companies have found that establishing  alerts based on keywords or particular behavior  patterns is the most cost-effective way to monitor  activity. When an employee types a word or  address that has been flagged as suspicious, the  IT staff is alerted and full-scale monitoring may  ensue. This appears to be a cost-effective way  to minimize exposure to Internet misuse."

If discovering candidate attitudes toward sabotage,  productivity, drugs, or other workplace issues is a  concern for you, call us to discuss the new online  version of The Examiner (tm). It produces an  Interview Guide which you can print so that you can save  money by doing the security interview yourself.   Of course, you can always ask us to perform the interview for an additional fee. To discuss this  powerful low-cost tool, call The Integrity Center  at (972) 484-6140. We have now completed over 11,500 sessions of The Examiner (tm) since 1988.


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